Return & Refund Policy

Customer Satisfaction is Our Priority

At Al Subhan Home Products™, we strive to provide high-quality products and a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to help.

Eligible Returns

• Items must be returned within 7 days of delivery.
• Products must be unused and in their original condition.
• Products must be returned with original packaging and accessories.

Non-Returnable Items

• Used or damaged products caused by customer misuse.
• Products returned without original packaging.
• Customized or special-order products.

Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval status.
• Approved refunds will be processed within 7 business days.
• Refunds will be issued through the original payment method or bank transfer where applicable.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order.